**Vacante para la empresa HRPV Human Resources Puerto Vallarta en Guadalajara, Jalisco**:** This position is On-Site.**
**This is a FULLY BILINGUAL position.**
**Location: Guadalajara, Jalisco**
Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a Bilingual Client Support Specialist, where your contributions will make a real impact, and you’ll be valued as an essential team member—not just a number.
**Key Responsibilities**:
- Manage inbound and outbound client calls, delivering exceptional service and follow-up.
- Coordinate and schedule appointments for clients and attorneys, ensuring smooth communication.
- Assist with administrative tasks, including non-litigation legal documentation.
- Draft, proofread, and organize essential legal documents for clients.
- Provide accurate updates to clients regarding case progress and respond to inquiries effectively.
**Qualifications**:
- Fluent in English and Spanish (fully bilingual).
- Resident of Guadalajara or nearby areas.
- High School Diploma,



or partial college education (no degree necessary—we value your experience and drive).
- Minimum of 6 months experience in customer service, ideally within a call center.
- Basic skills in Microsoft Office (Word, Excel, Outlook).
- Knowledge of legal services is a bonus, but not required.
**Compensation and Benefits**:
- Competitive salary: 13,000 to 16,000 MXN per month, after taxes, based on skills and experience.
- Career growth: Be part of an American-culture company with clear growth pathways, all while working in Guadalajara.
- Legal benefits: IMSS, paid vacation, and Christmas bonus.- Work-life balance: Fixed Monday to Friday schedule from 9:00 AM to 5:30 PM EST.
- All the US Holidays off.
- Paid training: You’ll be supported from day one, with fully paid training to help you succeed.
**Nível de educación deseada**:
Media Superior
**Nível de experiência deseada**:
Nível Inicial
**Función departamental**:
Atención al cliente
**Industria**:
Servicios Jurídicos / Leyes y Derecho

📌 Bilingual Client Support (Guadalajara)
🏢 HRPV - Human Resources Puerto Vallarta
📍 Guadalajara