Arrow Electronics is looking for an experienced collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships.
**What You'll Be Doing**:
- Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution
- Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable
- Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
- Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis
**What We're Looking For**:
- 4-year degree desirable with 1-2 years of experience or High school graduate with equivalent related experience.




- Strong negotiation abilities.
- Demonstrated experience and proficiency with Microsoft Excel.
- Excellent verbal and written communication; fluent in English.
- Ability to work independently with little or no guidance.
- Ability to build and maintain effective business relationships with clients.
**Even Better if You Have**:
- Experience with Oracle or other ERP systems
**What's In It For You**:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an idóneo job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 floating days, sick days and holidays
- Vision and Dental Assistance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Access to Arrow’s Employee Discount Program
- On-site Gym and Lockers, Free for Use to All Employees!
- Growth Opportunities, and more!
Pay: $17,000.00 - $22,500.00 per month
**Experience**:
- Excel: 2 years (required)
**Language**:
- English (required)
Work Location: In person

📌 Analista de Cuentas por Cobrar (San Pedro Tlaquepaque)
🏢 Arrow Electronics
📍 San Pedro Tlaquepaque