Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
Job Summary
- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _Program Manager_ located in _Guadalajara, South Campus_._
- Reporting to the Program Management Manager, Program Manager role involves_ working in charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:
- _ Organize, plan and direct program schedules and budgets._
- _ In charge of tracking relevant metrics and drive action items based on results._
- _ Provide help, knowledge and expertise with contract negotiations as required._
- _ Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics._
- _ Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program._
- _ Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel._




- _ Manage the coordination of product life cycle activities with P&L; and customer satisfaction also has control for different accounts of various complexities._
- _ Be the key channel of communication for customers and act as escalation in the event of customer issues._
- _ In charge of customer´s satisfaction reviews and corrective actions._
- _ Maintain current and develop additional business with customers._
- _ Monitor and track that project and program deliverables are met._
- _ Be accountable for maintaining excellent customer relations with both new and existing customers._
- _ Holds up production sites for projects, costs and other customer related matters through business and expertise._
- _ Excellent communication skills and must be Fluent in Spanish & English._
The experience we’re looking to add to our team:
- _ BA/BS degree._
- _ Requires experience in program administration/ management or related area._
- _ Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site._
- _ Customer (external and internal) relationship and negotiation skills._
- _ Advanced English._
- _ Intermediate/ advanced Excel._
- _ Experience in Automotive Industry is preferable._
- _ Acknowledgment of automotive standards (IATF, PPAP, Core tools, APQP)._
- _ Background experience on materials or quality areas is a plus!_
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
IS81
Job Category
Operations
**Required Skills**:
Optional Skills:

📌 Program Manager (Guadalajara)
🏢 Flex
📍 Guadalajara