**Our vision is to transform how the world uses information to enrich life for**_all _**.**
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
**Qualifications / Experience**:
- New College Grad, no experience need it
- Internship would be a plus
- Knowledge of at least one scripting knowledge (Shell Scripting/Ansible)
- Basic understanding of cloud technologies (Azure/AWS/GCP)
- Basic networking concepts and OSI model
- Have understanding about IT service Management process and willing to learn
- Coordinating with the team; managing regular tasks and incidents; achieving SLAs in a timely manner with required improvements.
- Provide 24x5 technical support with weekend on-call availability for customer issues and vendor escalations.
- Complete all mandatory training sessions to gain an understanding of the environment and begin supporting operational activities related to RedHat Linux, Satellite, Ansible and OpenShift infrastructure.
- Ensure a Service Level Agreement (SLA) of over 95% for handling incidents and catalog tasks.
- Provide support for Jira cases and implement Requests for Change (RFCs) according to Standard Operating Procedures (SOPs).




- Monitor the environment for potential system issues and resolve them appropriately.
- Follow the change management process for planned maintenance or when potential issues are identified.
- Willing to adapt and learn new technologies to provide efficient operations support.
- Good communication skills (verbal, written, presentation), Analytical, Problem-solving skills.
- Passionate and accountable for the environment you will be responsible.
**Education**:
B.S. degree in Computer Science, Computer Engineering, other technical disciplines, or equivalent work experience.
"The specified role does not encompass the following responsibilities: Finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position."
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

📌 Linux and Private Cloud Engineer (San Pedro Tlaquepaque)
🏢 Micron Technology
📍 San Pedro Tlaquepaque