**Role Purpose**
Reviews and analyzes hotel performance and advises Management Team on performances against KPIs. Liaise between hotels and regional corporate offices on month end, long term plans, budgeting and forecasting aspects. Maximizes profitability of hotels through benchmarking / best practices and ensures sound controls and accounting standards are in place as per company Policy & Procedures to safeguard assets and return to the owners.
Including franchise and un-branded hotels management.
**Key Accountabilities**
- Review and analyze Long Term Plans / Annual Plans / Forecast of Hotels to ensure they are accurate, robust and attainable and challenges hotel teams accordingly.
- Monitor performance of hotels through IHG management tools (EFPM, IBP and benchmarking) and flow through and analysis of key indicators to ensure returns are maximized. Collaborate with pre-opening team re New Hotels openings/conversions, and ensure that the hotel setup is in compliance with IHG standards.
- Drive compliance with IHG Hotel Accounting and other relevant Policies and Procedures. Where applicable, ensure hotel Internal Audit recommendations and/or Control Self Assessment (CSA) action plans are implemented to strengthen control environment and minimize error rates.
- Review and analyze Long Term Plans / Annual Plans / Forecast of Hotels to ensure they are accurate, robust and attainable and challenges hotel teams accordingly.
- Monitor performance of hotels through IHG management tools (EFPM, IBP and benchmarking) and flow through and analysis of key indicators to ensure returns are maximized. Collaborate with pre-opening team re New Hotels openings/conversions, and ensure that the hotel setup is in compliance with IHG standards.
- Drive compliance with IHG Hotel Accounting and other relevant Policies and Procedures.



Where applicable, ensure hotel Internal Audit recommendations and/or Control Self Assessment (CSA) action plans are implemented to strengthen control environment and minimize error rates.
- Share new innovative sources of profit and best practices across the region, and lead in the implementation of regional / global initiatives (eg clustering, procurement and Global Finance Transformation Projects).
- Support interaction with owner representatives to drive alignment on business objectives (including / in particular monitor and follow up collection issues, resolve disputes, clarify queries in coordination with area and corporate offices and Business Service Centre to ensure all IHG fees and charges are paid to IHG when due).
- Share new innovative sources of profit and best practices across the region, and lead in the implementation of regional / general initiatives (eg clustering, procurement and Global Finance Transformation Projects).
- Support interaction with owner representatives to drive alignment on business objectives (including / in particular monitor and follow up collection issues, resolve disputes, clarify queries in coordination with area and corporate offices and Business Service Centre to ensure all IHG fees and charges are paid to IHG when due).
**Key Skills & Experiences**
**Required Skills**:
- Collaborative team player.
- Strong business acumen and change management skills.




- Knowledge of Labor and Employment Regulations (where applicable).
- Problem solving, analytical, reasoning, motivating, organizational and training abilities.
- Strong communication and interpersonal skills
Experience
- Minimum 5 years of relevant experience or similar supervisory position in a multi-unit role, or an equivalent combination of education and work-related experience.
**Qualifications**:
- Degree in accounting, economics or commerce preferred
- Professional accounting qualifications (eg. CPA) preferred
- At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
- Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
- We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
- We provide a wide range of benefits designed to help you live your best work life.

📌 Sr. Manager, Finance & Business Support (Guadalajara)
🏢 Intercontinental Hotels Group
📍 Guadalajara