This is a **work-from-home** opportunity with a stable daytime schedule. **Upselling and retention** may be required when assisting customers with renewals or additional services.
**Key Responsibilities**
- Assist with LLC formation and renewal processes, including subscription and license renewals
- Address **billing inquiries, password resets, and account updates**:
- Offer additional services and products where applicable (upselling & retention)
- Provide accurate and professional customer support in a timely manner
**What We’re Looking For**
- **Fluent English (C1+)** - Excellent verbal and written communication skills
- Experience in **customer support, sales, or retention** roles (preferred)
- Ability to **handle billing,



account updates, and subscription renewals**:
- Comfortable **upselling and offering retention solutions** when needed
- Tech-savvy and quick to learn new software and processes
- Reliable internet connection and a **quiet workspace** for remote work
Pay: $14,000.00 - $15,000.00 per month
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Mexico (required)
Work Location: Remote
Application Deadline: 26/07/2025

📌 Bilingual Customer Service Representative (Filing Services) Work From Home (Guadalajara)
🏢 Support Zebra
📍 Guadalajara