**Key Responsibilities**:
On a day to day basis, your responsibilities will specifically include:
- ** Campaign Management**
- Leveraging Scibids AI technology, manage Pilot campaigns during testing phase & BAU campaigns after client is scaled.
- Monitor and troubleshoot campaign setup and performance within DSPs and ensure campaigns run effectively and smoothly.
- ** Client Communication & Relationship Building**
- Be the main point of contact for assigned clients, providing day-to-day support.
- Maintain consistent client communication to ensure satisfaction and address any questions or concerns.
- Provide general education, campaign insights and performance recommendations regularly.
- **Internal Collaboration**
- Collaborating closely with the Pre-Sales team on net new clients to help ensure seamless onboarding and enhancing campaign setups.
- Working with the Scibids solutions team to get answers, debug issues and solve potential roadblocks.
- Liaise with internal Scibids and DV stakeholders like Sales and Client Partner teams.
- **Reporting & Analysis**
- Lead performance impact review sessions, campaign wrap-ups & standard reporting, proving the ROI of Scibids & why we are a focal point of their plan.
- Analyze key performance metrics and provide strategic optimization suggestions and new ideas based on results.
- **Upselling & Growth**
- Strategize & upsell to grow and develop existing client business and win net new business.
- Contribute to the scaling of successful pilots into BAU engagements and identify opportunities for campaign expansion and recommend new insertion orders.
- Introduce clients to new Scibids product features and enhancements.
**Qualifications**:
**Preferred qualifications**:
- Professional experience (3 to 5 years) in programmatic trading, analytics or customer success/account manager team in the programmatic space
- Has experience in at least 2 of the following DSP’s DV360, The Trade Desk, Xandr, Amazon or Yahoo. Meta & Google Ads also beneficial.
- Fluency in English required; proficiency in Portuguese is a plus
- Strong written and verbal communication skills
- Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
- A can-do attitude to provide energy, drive and enthusiasm
- Ambition to grow your career as the team scales
📌 Sr. Technical Account Manager - Scibids (Ciudad de México)
🏢 Doubleverify
📍 Ciudad de México
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