**Avance en su carrera en Ball, líder mundial en la fabricación de envases de aluminio sostenibles. ¡Logre cosas extraordinarias cuando se una a nuestro equipo y marque la diferencia en su crecimiento profesional, la comunidad y en todo el mundo!**
**Primary purpose of the position**:
**Essential Responsible Areas**:
- Execute established operational processes within the business capability end-to-end process, following standardized procedures and guidelines.
- Contributes to the team effort in building a high-performing team through strong collaboration, effective communication, and support in additional project work
- Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work.
- Work closely with team members to ensure seamless handoffs and collaboration throughout the process.
- Researches issues, collects data, analyses information and/or root cause, and finds resolution to discrepancies in a timely manner. Escalates as appropriate to different stakeholders.
- Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis. May act as a point of escalation for other team members.
- Positively interacts with team members and internal/external customers to provide high-quality outcomes.
- Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality. Will participate and may lead process improvement exercises.
- Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable)




- All other assignments associated with above mentioned tasks, which employer assigns to employee.
**Position Requirement & competencies**:
- BA or equivalent.
- Job-related experience for 3 years minimum.
- Strong skills in Organization, Multi-tasking, Customer Service, Effective Communication, Influence, Problem Solving.
- Continuous improvement skills a plus
- Order Management and Customer Service Experience required
- Strong skills in Microsoft Suite.
- Required knowledge in Enterprise Resource Planning (ERP), especially in SAP/ JDE - In-depth understanding of shared services processes, methodologies and best practices
- Languages Essential Desirable Fluent in English, both written and verbal
**Ball Corporation es un empleador que ofrece igualdad de oportunidades. Alentamos activamente las solicitudes de todos, independientemente de su género, edad, etnia, religión, habilidad u orientación.**
Cuando te unes a Ball, perteneces a un equipo de más de 16 000 miembros en todo el mundo. Nuestros productos van desde latas, vasos hasta botellas de aerosol de aluminio infinitamente reciclables, que permiten a nuestros clientes contribuir a un mundo mejor.
Cada uno de nosotros tiene un profundo compromiso con la diversidad y la inclusión, que es la base de nuestra cultura de pertenencia.
Todos en Ball están marcando la diferencia al hacer lo que amamos. Porque lo que creamos puede cambiar, pero lo que siempre haremos es la diferencia.
Tenga en cuenta que el título del trabajo anunciado puede variar del título del trabajo en el contrato debido a la estructura local del título del trabajo y los sistemas globales de recursos humanos.
No agencias por favor.

📌 Sr Shared Services Analyst (Benito Juárez)
🏢 Ball
📍 Benito Juárez