**Service Operations Supervisor**
**Location**: Tijuana, Baja California (on-site)
**Description**:
Are you a natural leader ready to take your management skills to the next level? We’re looking for a Service Operations Supervisor to lead high-performing teams and manage operational workflows in a fast-paced environment.
**Key Responsibilities**:
- Coordinate and lead teams handling complex client service cases
- Ensure compliance with deadlines and service quality standards
- Analyze performance data and provide actionable insights
- Facilitate cross-department collaboration to streamline processes
- Train and evaluate team members
**Requirements**:
- Bachelor's degree in Business, Administration, or a related field
- Minimum 5 years of experience in team supervision or process management
- Advanced English proficiency




- Proficient in Excel (intermediate to advanced)
- Valid U.S. visa and SENTRI (preferred)
- Must reside in Tijuana
**What We Offer**:
- Clear career path and leadership development
- Opportunities for advancement within a leading professional firm
- Stable work environment with ongoing support
Pay: $40,000.00 - $50,000.00 per month
Application Question(s):
- ¿Cuentas con visa/sentri, si es asi, cual es la vigencia?
- ¿En que zona de Tijuana vives? ¿Es accesible para tí torre de aguacaliente?
- ¿Cuál es tu nível de inglés?
- ¿Cuanta experiência tienes en supervisión de personal?
Work Location: In person

📌 Service Operations Supervisor (Tijuana)
🏢 Talento Tijuana
📍 Tijuana