07 ago
|
Unity Communications
|
Guadalajara
07 ago
Unity Communications
Guadalajara
**About the Role**:
Unity Communications is looking for a proactive and detail-oriented **Administrative Assistant** to support a U.S.based construction client in scheduling and field operations. This position plays a key role in coordinating subcontractors, tracking daily progress, and ensuring smooth communication between field teams and management.
**Responsibilities**:
- Support the lead scheduler in organizing daily work orders and last-minute scheduling changes.
- Send daily reminders to subcontractors with their first job of the day.
- Follow up 23 hours after job start to confirm progress and update internal WhatsApp groups.
- Collect and organize photos of completed jobs for payment processing.
- Maintain an organized tracking system across multiple properties and projects.
- Assist with client updates and status reports.
- Ensure clear communication between subcontractors, project managers, and the internal team.
- Escalate any issues, delays, or urgent matters as needed.
- Take occasional client calls and relay messages to the admin team or project managers.
**Requirements**:
- Reside in Mexico with reliable internet and cell phone access.
- Strong organizational and time management skills.
- Proven experience in scheduling, administrative support, or customer service (construction industry experience is a plus).
- Bilingual: fluent in Spanish and able to communicate professionally in English.
- Proficiency with WhatsApp, Google Sheets/Docs, and remote communication tools (Zoom, Teams).
- Availability to work **Monday to Friday, 8 AM 5 PM PST**.
- Proactive, responsible, and able to work independently while keeping the team updated.
**Nice to Have**:
- Previous remote experience with U.S.based teams.
- Familiarity with basic construction terminology.
- Comfortable communicating with subcontractors and field staff.
📌 Administrative Assistant (Guadalajara)
🏢 Unity Communications
📍 Guadalajara