Responsibilities
Show Chinese Etiquette – by greeting our guests by extending the spirit of our signature welcome and indulge them in Chinese hospitality by being humble and discreet in observing Chinese protocol.
Respect and Recognize – by recognizing guests’ status by customizing service and adapt to guest preferences making them feel a cut above the rest.
Help Accomplish– by fully understanding our guests’ business and social engagement needs, and take pro-active action to exceed their expectations by efficient and accurate services.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Able to read and write English
Proficient in the use of Microsoft Office and Front Office System
Qualifications
Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Experience
1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
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📌 Welcome Host 迎宾司仪 (Monterrey)
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📍 Monterrey