**What you’ll do**:
- **Job Summary**
- "The primary function for this role is to provide support and leadership on Quality, Product Integrity and Continuous
Improvement processes and systems aimed to achieve high customer satisfaction."- **
Job Responsibilities**- Responsible for quality control, quality assurance, and supplier quality for the fabrication Value Stream.
- Lead systematic root-cause analysis of customer complaints with Value Stream team, as well as corrective action implementation within 60 days.
- Facilitate the return of defective products for analysis and work with the production team to implement corrective actions.
- Lead Value Stream towards the preparation of customer audits, as well as collecting all information that is required as evidence of customer requirements’ compliance.
- Responsible for Control of Non-Conforming Policy execution, for raw material, WIP, and finished goods.
- Request corrective action to suppliers for defective raw material. Work with suppliers for rejected material disposition.
- Follow-up on steel rejected material from assembly lines.
- Responsible for driving continuous improvement of internal quality metrics such as PPMs, scrap, and rework.
- Leads Basic Problem Solving at tier 1 level, providing coaching and guidance to Production Leaders for Basic Problem Solving. Establishes control methods, measures line capability,



and performs Gage R&R; for measuring methods.
- Owns the Quality Control Plan and Special Characteristics Control Plan, ensuring it is maintained updated with the appropriate controls to mitigate/prevent failure modes from PFMEA tool.
- Responsible for updating control plan and manufacturing documentation as part of the systemic corrective action for quality issues.
- Responsible for leading Gemba walks in the production floor and ensuring coherence between Control Plan and all manufacturing documentation, such as work instructions, visual aids, and record keeping documents.
- Ensures policies are correctly deployed within the Value Stream of the Eaton Quality Management System.
- Supports and proposes cost out initiatives impacting the overall business."- ** Qualifications**:
- Engineering degree.
- 2 years of experience as a Customer Quality Engineer
- 80% of English (spoken and written).
- Experience as internal auditor.
- Lean Manufacturing
- VISA-
- #LI-MV1
- **Skills**:
- "- Knowledge in the interpretation of ISO 9000:2015,- Strong skills for solving problems (8D, Pareto, 5 Why’s, etc.)
- Knowledge and experience with manufacturing processes desired (SMT, soldering, molding, stamping, assembly, etc.).
- Core tools.
- Soldering process (desired).

📌 Customer Quality Engineer (Ciudad Juárez)
🏢 EATON
📍 Ciudad Juárez