Account Quality Management
**Cross-Functional Collaboration and Coordination**
- Work collaboratively with various teams to schedule, allocate tasks, and ensure seamless communication between departments.
- Coordinate and host **customer audits** to ensure compliance with quality standards.
- Plan and execute customer-focused **training initiatives** to align internal teams with customer quality expectations.
- Act as a **Quality Continuous Improvement Coordinator**, spearheading initiatives that enhance product and process quality.
- Identify areas for improvement within quality processes and drive corrective actions to achieve operational excellence.
- Serve as the **External CAR (Corrective Action Request) and Customer Complaint Coordinator**, overseeing the resolution of customer-reported quality issues.
- **RMA (Return Material Authorization) Handling & Control**:




- Collect and analyze **RMA/DOA (Dead on Arrival)** data to identify trends and support continuous improvement efforts.
**Qualifications & Skills**
- Proven experience in quality management, customer relations, or cross-teams coordination roles.
- Hands-on experience managing **RMA** and **DOA data analysis** with advanced data visualization/reporting skills (e.g., Excel, Power BI).
- Familiarity with **ISO standards**, quality systems, and compliance requirements.
**Education & Experience**:
- Bachelor’s Degree in Engineering, Quality Management, or a related field (or equivalent experience).
- 2 years of demonstrated experience in a similar account/quality management role.
Tipo de puesto: Tiempo completo
Sueldo: $1.00 - $2.00 al mes
Ventajas:
- Seguro de vida
- Vales de despensa
Lugar de trabajo: Empleo presencial

📌 Account Quality Management (Ciudad Juárez)
🏢 Wistron México
📍 Ciudad Juárez