07 ago
|
Infosys
|
Ciudad de México
07 ago
Infosys
Ciudad de México
Job Description – EUC Analyst
IT Infrastructure Services
The role is expected to carry out following function/activities as part of this job.
- Provides expert judgment and analysis for the design, development and implementation of desktop systems. - Analyzes requirements to ensure the system meets performance needs. - Maintains, repairs, and troubleshoots desktop hardware and software packages. - Assists with desktop/laptop images including updates, patches and performance/process enhancements. - Provide level 2 desktop/ laptop break-fix support. - Responsible for writing documentation to describe existing and new environments, technologies and enhancements. - Assists with writing, testing, and installing packages for software upgrades/patches. - Serves as a top tier desktop support. - Work with offshore teams
Experience/Skill requirements (including products knowledge)
📌 Euc desktop support analyst (Ciudad de México)
🏢 Infosys
📍 Ciudad de México