07 ago
|
Brightdrop Virtual Assistants
|
Ejido de la Finca
07 ago
Brightdrop Virtual Assistants
Ejido de la Finca
Direct message the job poster from Bright Drop Virtual Assistants, LLC We are looking for
Inbound
Customer Service Professionals!
In this role, you will be responsible for handling all inbound calls related to service appointments for multiple auto dealerships across the United States. Your primary objective will be to assist customers in scheduling their vehicle maintenance and repair appointments efficiently and professionally. Responsibilities Answer and manage incoming service-related calls, assisting customers with scheduling appointments. Maintain a high level of
active listening, attention to detail, and multitasking
to provide excellent customer interactions. Utilize specialized software that integrates dealership policies, scheduling rules, and customer databases to ensure accurate appointment booking. This role requires
strong communication skills,
adaptability, and a commitment to customer satisfaction. Requirements: Fluent English proficiency
with strong communication skills. A dedicated, quiet workspace
available during
U. S. business hours. Recent experience in a voice-based customer service role (CSR). Reliable equipment:
A laptop or PC with at least an
Intel i5 processor 8th Gen (or equivalent), 8 GB RAM, and dual monitors
for optimal efficiency. Job Type: Full-time Pay: $108.00 MXN - $115.00 MXN | $6.00 USD per hour Work Location: Remote Seniority level
Entry level Employment type
Full-time Job function
Customer Service Human Resources Services
📌 Inbound customer service representative (Ejido de la Finca)
🏢 Brightdrop Virtual Assistants
📍 Ejido de la Finca