Overview
The Network Engineer is responsible for design, provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This person is expected to be a subject matter expert managing converged network technologies. Will also input to network architecture to ensure appropriate technology strategy to meet business requirements. This individual should be a highly qualified network with up-to-date hands-on skills. In addition, the ability to interact with distributed engineers, customers, and all levels of senior executive staff. Remote position Responsibilities
Design and implement LAN/WAN/WLAN, SD-WAN, Unified Communications, and Security solutions. Troubleshoot and maintain routers, switches, firewalls, and wireless controllers. Act as an escalation point for complex network and UC issues. Collaborate with cross-functional teams and provide expert-level network support. Maintain documentation and infrastructure diagrams. Analyze and monitor network performance and recommend improvements. Work with tools like Wireshark, Solarwinds, RTMT,



Net Mon, etc. Qualifications
Education: Bachelor's degree preferred. ITSM foundation training required. Experience: 5+ years of experience in enterprise networks or managed service environments. Strong hands-on expertise in Cisco environments; CCNP Enterprise required. Experience with collaboration platforms and UC architecture. Solid understanding of network protocols, TCP/IP, Qo S, RTP, s RTP, SNMP, Netflow. Proficient in troubleshooting with network tools and debuggers. MSP or consulting background is a plus. Professional Skills: Fluent English language skills required: verbal and written communication. Self-motivated and disciplined. Strong investigative and analysis skills. Strong technical and process design and implementation skills. Strong communication and presentation skills along with the ability to work in a highly collaborative environment. Strong customer focused and ability to manage customer expectations.

📌 Network engineer (Santiago de Querétaro)
🏢 Converge Technology Solutions
📍 Santiago de Querétaro