07 ago
|
Live the Dash Travel
|
Santiago de Querétaro
07 ago
Live the Dash Travel
Santiago de Querétaro
Job Description
Live the Dash Travel
is seeking a
Remote Travel Client Experience Representative
to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is ideal for someone who is passionate about travel, customer service, and delivering exceptional client experiences in a fully remote environment. Key Responsibilities
Respond to client inquiries via phone, email, and messaging platforms in a timely and professional manner Assist clients with travel bookings, itinerary changes, cancellations, and special requests Provide accurate information on destinations, travel requirements, and agency policies Follow up with clients to confirm travel details and overall satisfaction Resolve client concerns using empathy, professionalism, and effective problem-solving Maintain accurate and up-to-date client and booking records using internal systems Qualifications
Excellent written and verbal communication skills Customer service experience required; travel or hospitality experience preferred Strong organizational skills and attention to detail Comfortable learning and using booking platforms and CRM tools Ability to work independently in a remote setting Client-focused mindset and passion for travel What We Offer
Fully remote, adaptable work environment Training and ongoing support Opportunities for professional growth within the travel industry Access to travel perks and industry discounts Supportive and collaborative team culture Equal Opportunity Statement
Live the Dash Travel is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all team members.
📌 Remote travel client experience representative (Santiago de Querétaro)
🏢 Live the Dash Travel
📍 Santiago de Querétaro