Fulltime Permanent Position with HCLTech Responsibilities
Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.
Stay current with Salesforce seasonal releases; evaluate, recommend, and implement relevant new capabilities or optimizations.
Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations.
Manage release and deployment activities following Salesforce Dev Ops best practices using Salesforce DX and Git-based workflows.
Technical Skills
5-7+ years of Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users
Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder.
Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred.
Experience leveraging and configuring App Exchange products to develop CRM solutions
Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.




Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations
Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands‑on with Einstein Analytics/CRM Analytics
Understanding of Agentforce 360 concepts and readiness for AI‑enabled service and automation.
Operational experience in non‑Salesforce environments
Experience in JIRA and Git Hub
Experience with Salesforce Backup & Restore, Docu Sign CLM
Understanding, and being able to discuss it vs experience is good since it is a new product
Soft Skills
Strong
problem‑solving
and
team collaboration
We offer
Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
Convenient office locations
Great work environment
Versátil dress code
If you´re interested please send your English resume to jorgeadrian.herna@
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Information Services

📌 Salesforce administrator (Ciudad de México)
🏢 HCLTech
📍 Ciudad de México