Di Di General, a leading mobility and digital financial services platform, is seeking a Service Operations Senior Manager based in Mexico City. This role champions a customer-centric culture within the Credit Card business, creating end-to-end CX strategies, structures, and processes to drive efficiency, and coordinating with senior executives to influence long-term strategy. You will translate corporate goals into actionable customer experience and service plans while partnering with local
📌 Senior cx & service ops leader | credit card strategy (Ciudad de México)
🏢 Didi
📍 Ciudad de México
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