07 ago
|
Western Union
|
Ciudad de México
07 ago
Western Union
Ciudad de México
A global payment solutions provider in Mexico City seeks a Workforce Scheduler to enhance operational performance through effective forecasting and workforce management. The adecuado candidate has over 5 years of experience in Workforce Management with proficiency in tools like Microsoft Excel and Genesys. You will lead scheduling and real-time management activities while ensuring compliance with service level agreements. This role emphasizes collaboration, and you'll need strong problem-solving and communication skills, along with fluency in English. A range of benefits and incentives are offered, including health insurance and personal days off.
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📌 Workforce forecasting & scheduling lead - contact center (Ciudad de México)
🏢 Western Union
📍 Ciudad de México