About the Company
Fed Ex Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.
Lead a high-impact team that supports Sales Operations across the U. Are you a passionate leader with experience in
Customer Experience, Sales Operations, or Operational Support ? Do you thrive in fast-paced environments where collaboration, problem-solving, and customer success are key? Sales Operations Resolution Team (SORT) Manager In this role, you'll lead a dynamic team responsible for resolving critical operational issues, supporting strategic initiatives, and ensuring an exceptional customer experience across multiple business segments, including
Worldwide Sales, Customer Success Management, Field Sales, and Digital Sales
. Support strategic initiatives, including
Network 2.0 rollouts
. Bachelor's degree. ✔️ 6+ years
of experience in
Customer Experience, Sales Support, or Operations

📌 Customer management manager (Ciudad de México)
🏢 Federal Express
📍 Ciudad de México