07 ago
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Capgemini
|
Aguascalientes
07 ago
Capgemini
Aguascalientes
Job Description Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide high-quality standard service to customers, Service Desk Analysts analyze and resolve most common enquiries and cooperate with IT specialist team to deal with more complex issues.
Job Description - Grade Specific Provides the IT support to customers regarding technical issues related to everyday usage of a computer. A more senior Service Desk Analyst analyzes and resolves most common enquiries and is able to resolve some more complex issues. They cooperate with IT specialist team to deal with the most complex issues, drive continuous improvement and may also be Team Leads within the Service Desk organization.
📌 Abl - mesa de servicio (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes