07 ago
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Acuity
|
Monterrey
Acuity Inc. is seeking a Manager to lead a front-line Order Support team serving customers across the United States. You’ll refine processes, raise the bar for service, and act as the escalation point for two high-volume regions, delivering accountability and clear expectations. The role blends leadership, mentorship, and hands-on problem solving in a fast-paced environment. You will mentor a team, manage daily rhythms, contribute to cross-functional projects, and evolve the systems and tools
📌 Customer care leader: escalations & operations (Monterrey)
🏢 Acuity
📍 Monterrey