07 ago
|
XtendOps
|
Monterrey
07 ago
XtendOps
Monterrey
Basic Information
- Days off: 2 per week - Work modality: 100% on-site - Location: MTY - AIM · Calle Gral. Carlos Salazar Ote. 703, Centro, 64000 Monterrey, N. L., Mexico - Market: US (client-facing calls); role based in Mexico - Customer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss. - Sales involved: No - customer service only, no legal experience required - Core function: First point of contact; gathers basic case info and routes to correct department
Candidate Criteria
- HS diploma or GED (required) - Can multitask across software while on live calls - Works well independently AND on a team - Track record of reliability/attendance
Training Commitment
📌 Customer service representative (Monterrey)
🏢 XtendOps
📍 Monterrey