Job Opportunity: Billing Manager | Mexico City | On-site
We are looking for an experienced Billing Manager to lead the North America Billing function within a Integral Business Services (GBS) organization. This role will drive process standardization, operational excellence, and AI-enabled transformation across the Billing function.
Requirements:
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field. - Approximately 10 years of experience leading continuous improvement initiatives within GBS, Shared Services (SSC), Centers of Excellence (Co E), or BPO environments. - Advanced English (required). - Experience working with Oracle. - Strong knowledge of Artificial Intelligence, automation, and process optimization. - Proven experience leading organizational change and collaborating with senior stakeholders.
Key Responsibilities:
- Lead the North America Billing function and provide governance for complex billing processes. - Identify and implement AI, automation, and standardization initiatives to improve efficiency and accuracy.



- Ensure compliance with internal controls, accounting policies, and SOX requirements. - Drive continuous improvement initiatives across the Order-to-Cash (O2 C) process. - Partner with Finance, Sales, Operations, IT, Legal, and other cross-functional teams to optimize business processes. - Monitor KPIs, analyze performance metrics, and implement corrective actions where needed.
Key Competencies:
- Strategic and analytical thinking. - Leadership and stakeholder management. - Problem-solving and decision-making. - Change management. - Strong communication skills. - Results-driven mindset. - Customer focus.
Location: Mexico City
Work Modality: On-site
Schedule: Monday to Friday | 9:00 a.m. – 6:00 p.m.
Employment Type: Direct hire with the company.
Benefits: Competitive compensation package with comprehensive benefits, including Major Medical Insurance, Life Insurance, Food Vouchers, Savings Fund, and Performance Bonus.

📌 Gerente de facturación (Nezahualcóyotl)
🏢 Manpower Business Professionals México
📍 Nezahualcóyotl