Pre-sales technical support for customer account engagements including the development of documentation/best practices and training to ensure a high-quality design and minimal post sales technical support issues; Pre-sales technical support for utility scale and commercial business and projects/deals and customized/unique design support to ensure design win and high-quality designs that save customers capital and labor costs; Ability to lead product management and development of broad-based market training and tools that address best practices and requirements (e.g. standard and technical business tools); Coordination of field testing and feedback collection for new hardware and software; Lead engagement with customers on application of ESS systems and with evaluation and teaming with partners for balance of system equipment providers, software/EMS integration and EPC; Development of technical documentation to support portfolio of ESS products including technical specifications, manuals, safety certifications, and technical diligence proposals.

📌 Solution engineer/ pre-sales (Nezahualcóyotl)
🏢 Gotion
📍 Nezahualcóyotl