The Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; Applies analytical thinking and knowledge of data analysis tools and methodologies. Additionally, the Ops Sup Intermed Analyst serves as the liaison between operations staff, relationship managers, project managers and Stakeholder. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations and processes. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities**:
- Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
- Responsible for reviewing and processing expense reports to ensure compliance with the Citigroup Expense Management policy. Ensure processing within procedural guidelines and timelines standards. Reviews and processes invoices and purchase orders to ensure compliance with policy and ensure processing occurs within procedural guidelines and timeliness standards. Works to with other departments for problem resolution.




- Act as Business Activity Owner for Talent Acquisition Suppliers - this role is accountable for activities or services performed by Third Parties ensuring they are executed in a safe and sound manner and in compliance with applicable laws, regulations, and Citi policies and standards, understand the associated risks and ensure that appropriate mitigating controls are established. Engage with other areas such as Sourcing, Control And Compliance or other in order to be able to support and enable BAU Talent Acquisition activities.
- Tracks and manages Mexico’s Talent Acquisition budget and cost,.
- Identify variances, return of investment (when applicable) and reforecast costs as needed.
- Accountable for regular reporting or process administration as owner.
- Prepares trending reports using software tools such as Microsoft Excel for presentation to management team.
- Demonstrates in depth knowledge and experience in database management, programming, and report writing techniques.
- Applies professional judgment to analyze complex data for segmentation based on different customer behaviors.
- Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
- Resolve varied and complex issues using professional judgment, discretion, and business expertise
- Provide informal guidance and training to new and lower level team members,



as needed
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.**Qualifications**:
- 2-5 years of relevant experience
- Proficient in Microsoft Office - Excel (Capable to create dynamic tables, use of complex formulas and macros)
- High level knowledge of related to industry standards and practices
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Consistently demonstrates clear and concise written and verbal communication skills
- Self-motivated and detail oriented
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
**Education**:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Experiência en manejo de ciclo de gestión de proveedores
- Alta capacidad de comunicación y negociación
- Autogestor
- Excel avanzado
- Inglés avanzado
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 HR Analyst of Supply, Data and Budget (Ciudad de México)
🏢 Citi
📍 Ciudad de México