07 ago
|
Ppg Industries
|
Tláhuac
07 ago
Ppg Industries
Tláhuac
The Loyalty Coordinator will accelerate the adoption of the loyalty program in stores by increasing Club Comex sales and the number of registrants. Also, will improve in-store execution and achieve high customer satisfaction and increase NPS, and understanding by managers, concessionaires, and regional managers.
This Job is located in #LI-Hybrid within Tultitlan and will report to Manager.
**Key Responsibilities**
- Ensure that the loyalty program and its benefits are performed correctly in store.
- Control and monitoring of monthly objectives by Division, region, territory, and branches.
- Postmortem analysis.
- Follow-up to the Club Comex promoters’ program in the field
- Coordinate and ensure the execution of the ongoing training plan and e-learnings at the national level in collaboration with CFI (Centro de Formacion Integral) and the Club's dissemination agency.
**Qualifications**
- 2-3 years’ experience in retail operations, management of promoters in the field
- English written and verbal communication skills, including ability to work with customers throughout the organization. (B1 CEFR)
- Strategical mindset, customer service, relationships, organized, and teamwork.
- Bachelor’s degree in MKT
Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring process.
📌 Loyalty Coordinator (Tláhuac)
🏢 Ppg Industries
📍 Tláhuac