**POSITION RESPONSIBILITIES**:
Primary responsibilities are providing outstanding Customer Service by resolving customer product issues over the telephone and ensure their experience is memorable. Also, as a team member you will be supporting the team’s needs as well as participate in projects to assist in data entry for databases and process improvement of our overall daily operations.
**RESPONSIBILITIES INCLUDE**:
- Resolve customer product issues in a courteous and professional matter both outbound and inbound.
- Enter customer information accurately in databases.
- Must meet and comply with department and company policies, procedures, objectives and regulations.
**MINIMUM QUALIFICATIONS**:
- Excellent communication skills both written and verbal in English to communicate with external and internal customers, or other groups within the company.
- Ability to work in extended periods on the telephone helping customers, including customer follow up




- Initiative to identify issues and areas of need and implement solutions.
- Excellent judgment in ambiguous situations and creative problem solving; capable of handling various projects or tasks at the same time (multitasker)
- Experience with MS Office tools
- Requires a high school or technical degree.
**DESIRED QUALIFICATIONS**:
- Ability in working with high end technical troubleshooting support groups.
- Leadership and project management skills
- Electronic background skills
- Ability in working with Internet / Apps support.
Tipo de puesto: Por obra o tiempo determinado
Sueldo: $1.00 - $2.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Vales de despensa
Tipos de compensaciones:
- Bono de productividad
Educación:
- Técnico superior trunco o en curso (Deseable)
Lugar de trabajo: Empleo presencial

📌 Associate Customer Service Rep - Homeowner Support (Tijuana)
🏢 Ensambles Hyson, S. A. De C. V.
📍 Tijuana