**Job description**
**RESPONSIBILITIES**:
- Create and update customized private luxury itineraries for travel agents and direct clients;
- Follow requests’ confirmation;
- Issue invoices and process clients’ payments;
- Work in collaboration with hotel specialist to confirm hotels’ bookings;
- Assist with product development - designing descriptions for new experiences
- Work in collaboration with the various staff members and the CEO.
**JOB REQUIREMENTS**:
- Be based on US time-zone;
- At least 3-year work experience in customer service within the high-end travel industry segment;
- Full professional proficiency in English and Italian;
- Meticulous attention to details;
- Computer literate, advanced knowledge of MS Office;
- Understanding of the needs of very sophisticated, affluent, upscale clientele;
- Professional, proactive, resourceful, positive, team-oriented attitude;
- Ability and willingness to take direction as well as be self-motivated and work independently;




- Comfortable with working from home
**KEY RESULTS**:
- Independently process requests up to USD 50k;
- Develop direct contacts with the travel agents and encourage them to contact you directly for future requests.
**What we offer**:
- Work in a dynamically developing international company with a young and ambitious team;
- Remote work with the ability to work from home/any place in the world;
- Annual bonuses based on performance;
- We provide equipment for comfortable work, if necessary;
- Opportunity to learn and grow in the company, both professionally and on the career ladder.
**Key skills**
- Italian — C1 (Desired)
- Advanced English — C2
- Fluent at Customer Service
- Customer Relationship Management
- Time management
- Team player
- Multitasking
- Interpersonal skills
Pay: From $18,000.00 per month
Work Location: Remote

📌 Reservations / Accommodations Executive (México)
🏢 Perfetto Traveler
📍 México