Join the industry leader to design the next generation of breakthroughs
Join a team that is shaping the future. We are uniquely positioned to blend physical products with software, to enable a safer, more comfortable and more productive world.
We are **HUE (Honeywell User Experience)**, a team responsible for delivering differentiated designs that strengthens the Honeywell brand, and provides additional value and growth for our products. We are part of HTS (Honeywell Technology Solutions), the R&D; branch for Honeywell. We need strong team members who can handle multiple ongoing programs that result in great experiences for our users.
Position
We are seeking a User Experience Researcher ready to define the user experience for outstanding branded, seamless experiences on Building Automation (Building management systems, thermostats, Controllers, Sensors, Monitoring and Diagnostic Systems). You will collaborate with product managers, engineers and designers in the earliest stages of innovation projects and customer engagements, to discover user needs, envision solution concepts, do rapid iterations and help define a successful MVP (Minimum Viable Product).
Key Responsibilities:
Develop and implement comprehensive research strategies to unveil user needs or solve a specific customer problem.
Conduct generative research activities to collect key insights across multiple touchpoints.
Influence the design of future offerings by formulating and testing hypotheses to evaluate desirability, business viability and tech feasibility.
Facilitate innovation workshops with cross-functional stakeholders and customers.
Contribute to the scoping, planning, and tracking of assigned projects.
Research around Interfaces for people to be productive in our logistics and distribution industry (warehouses, transportation, logistics)
B2B Research.
**You must have**:




Bachelor’s degree in Product Design, Interaction Design, Human Factors, Psychology or similar discipline.
1+ years of industry experience in research, strategic design or innovation consulting (portfolio must be provided)
Experience in UX tools (personas, user journeys, research, flow diagrams, observational studies, remote interviews, usability testing, quantitative and qualitative research)
Be a curious, flexible, highly self-motivated person, with good interpersonal skills and a can-do/positive attitude
Excellent written and oral communication skills (Spanish and English), with fluency for conducting interviews and writing research reports.
Availability to travel abroad
**We value**:
Be a resourceful person to negotiate and sort blockers.
Some experience with design research, ethnography and human-centered design
Ability to collect, analyze and synthesize quantitative/qualitative data complex data from multiple sources in a compelling manner (e.g. using UX methods like journey mapping, experience diagramming, task analysis, workflow design, etc.)
Knowledge of quantitative and qualitative research techniques (e.g., observation, contextual inquiries, structured interviews, time & motion studies, surveys, benchmarking, card sorting, cognitive walkthroughs, usability/heuristic evaluation, etc.)
Proficiency with UX Research tools (e.g., Miro, Mural, Survey Monkey, Optimal Workshop, User Zoom, statistical analysis or data mining software)
Interest to work collaboratively in a integral, multi-disciplinary design team.
Familiarity with Logistics and Distribution industry.
What you will do:
Evaluative Research (20%)
Generative Research (40%)
Support workshops (10%)
Strategic Planning (30%)
Additional Information
- ** JOB ID**:req
- ** Category**:Engineering
- ** Location**:Av. Eje 5 Norte number 990,Mexico City,CIUDAD DE MEXICO,02230,Mexico
- Exempt

📌 User Experience Researcher (México)
🏢 Honeywell
📍 México