Bilingual Customer Service Representative (México)

Bilingual Customer Service Representative (México)

07 ago
|
CallTree BPO
|
México

07 ago

CallTree BPO

México

**Duties**:
- Follow Scripts, Straight Line Method
- Handling objections and controlling the conversation with assertion.
- Qualifies leads, identifies decision makers, determines customer needs
- Input information into the CRM
- Establish, develop and maintain positive customer relationships
- Reach out to customer leads through outbound, inbound, and nurturing every lead.
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon onboarding targets and outcomes within deadlines.
- Coordinate onboarding effort with team members and other departments.
- Continuously improve through feedback and continuous training.
**Skills**:
- Fluent in English and Spanish-Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills-Team oriented, but self reliable
- Program Proficiency: Office 365, Salesforce CRMStrong interpersonal & collaboration skills to work effectively with all levels of the organization




**Base Pay/Commissions**:
**$5,000 weekly net**
Commission Structure:
0-4 clients/units = $0p per
5-8 clients/units = $400p per
9-12 clients/units = $600p per
13-15 clients/units = $800p per
16+ clients/units = $1000p per
(So if you hit 14 units, you get $11,200 pesos in commissions)
Tipo de puesto: Tiempo completo
Sueldo: $20,000.00 al mes
Beneficios:
- Aumentos salariales
- Programa de referidos
- Confiable de gastos médicos
- Trabajo desde casa
Pago complementario:
- Bono anual
- Bono de asistencia
- Bono de productividad
- Bono mensual
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
Pregunta(s) de postulación:
- You understand that this campaign for CallTree BPO is an in-house campaign that belongs to one of the owners of the BPO and is fully remote?
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto
Fecha límite para postularse: 03/02/2025
Fecha de inicio prevista: 18/02/2025

📌 Bilingual Customer Service Representative (México)
🏢 CallTree BPO
📍 México

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