**Company**: Maryland Pickers
**Salary**: $850 - $900 USD (Monthly)
**Company Description**
Maryland Pickers specializes in professional junk removal, estate cleanouts, and hauling services for homes and businesses. Our mission is to provide exceptional service with integrity and efficiency, ensuring a stress-free experience for our clients. Whether it’s a single-item pickup or a full property cleanout, we are dedicated to making the process seamless and environmentally responsible.
**Roles and Responsibilities**:
**1. Customer Service**:
- Answer inbound calls and respond to client inquiries promptly.
- Assist leads by explaining services, answering questions, and scheduling appointments.
- Provide clients with service updates and resolve concerns professionally.
- Follow up post-service to gather feedback and ensure satisfaction.
- Keep detailed call logs and update client records.
**2. Administrative Support**:
- Manage schedules and coordinate appointments for service teams.
- Maintain and update client databases.
- Prepare and send invoices or service confirmations.
- Create simple reports based on client interactions.
- Help create and schedule social media posts.
**Skills**
- Strong phone skills with active listening.
- Customer-focused with the ability to adapt to various personalities.
- Self-starter with multitasking and prioritization skills.
- Efficient at handling multiple tasks.
- Proficient in social media and basic admin tools.
**Qualifications**:
- Bachelor’s degree (required)
- Relevant Experience: 1-2 years (required)
- Advanced English (required)
**Physical Setting**:Remote
**Schedule**:Monday to Friday 9 AM - 5 PM EST (1hr lunch)
Pay: $17,330.00 - $18,350.00 per month
**Experience**:
- customer service: 1 year (required)
- administrative: 1 year (required)
**Language**:
- advanced English (required)
Work Location: Remote
Application Deadline: 26/02/2025