**Key Responsibilities**:
- **Inbound & Outbound Calls**: Handle a high volume of calls, including **rent collection outreach, tenant inquiries, and Section 8-related concerns.**:
- **Collections & Payment Management**: Oversee and manage **rent collection efforts professionally and tactfully,** negotiating payment plans and following up on past-due balances.
- **Tenant Support & Conflict Resolution**: Serve as the primary point of contact for tenants, addressing concerns and resolving payment-related disputes with professionalism and empathy.
- **Administrative Documentation**: Process lease agreements, rent payment forms, notices, and other necessary documentation with **accuracy and confidentiality.**:
- **Compliance & Confidentiality**: Maintain tenant records and financial information in compliance with company policies and fair housing regulations.
- **Multitasking & Organization**: Efficiently manage multiple responsibilities while maintaining accuracy and professionalism.
**Qualifications & Requirements**:
**Bilingual (English/Spanish)



- REQUIRED** to communicate effectively with a diverse tenant base.
**Call Center or On-the-Phone Experience - STRONGLY PREFERRED, especially in collections or customer service.**
**Collections Experience - HIGHLY VALUED.** Familiarity with rent collection procedures and tenant communication is a strong advantage.
**Exceptional Communication & Negotiation Skills** to handle sensitive payment discussions professionally.
**Strong Organizational & Multitasking Abilities** to manage multiple administrative tasks simultaneously.
**Ability to Handle Difficult Conversations with Professionalism & Tact.**
**Familiarity with Section 8 & Rent Collection Procedures** is a plus.
**High Level of Discretion & Confidentiality** in handling sensitive tenant and financial information.
Pay: $10,000.00 - $14,000.00 per month
Application Question(s):
- What is a good phone number for calls and WhtasApps?
**Language**:
- Enlgish (preferred)
Work Location: In person

📌 Asistente Administrativo (Renta de Inmuebles) Bilingual (Vista Hermosa)
🏢 Rem Zen
📍 Vista Hermosa