**About Us**
**The Role**
**Key Responsibilities**
- Conduct personalized welcome calls and follow-ups.
- Assist customers with system setup and best practices.
- Identify opportunities to introduce relevant services.
- Maintain accurate customer records and collaborate with internal teams.
- Stay updated on products and share insights to improve processes.
**About You**
- Strong communicator who enjoys helping customers.
- Sales-minded with an eye for recommending solutions.
- Tech-savvy and comfortable learning new systems.
- Highly organized with great follow-up skills.
**Why Join Us?**
- **Remote Work**: Work from home with versátil support.
- **Competitive Pay**: Salary aligned with industry standards.
- **Growth & Training**: 6 weeks onboarding + ongoing development.
**Schedule**
- **Night Shift**: 00:00 to 09:00 AEST*
- **6-month probation period** with regular reviews.