Location: Polanco, Mexico City
Work modality: On-site with 2 days of remote work per week, **CDMX Polanco**
Reports to: Deputy Country Manager (CDMX)
Role type: Operational and client-facing
Language requirement: Intermediate-advanced English (spoken and written, for reporting and calls)
Key Responsibilities:
- Operate and oversee payroll processes for multiple clients in Mexico
- Ensure full compliance with Mexican labor, tax, and social security regulations
- Perform payroll calculations in BIPO’s local payroll system, including taxes, benefits, savings funds, etc.
- Deliver services and reports directly to clients
- Manage client onboarding processes
- Maintain daily communication with clients
- Propose operational improvements and automation initiatives
- Meet defined KPIs and SLAs
Other information about client:




BIPO Mexico’s team is small (currently 4 people; this will be the fifth hire).
- Looking for someone extremely organized, urgent, accountable, and able to multitask under pressure.
- The person must handle direct communication with clients and also run payroll calculations.
- Will initially handle 1-5 client accounts, potentially growing to 10.
- No industry limitation for client accounts.
- English is required for both written and spoken communication with clients and global team.
- Previous hire failed because they focused only on client interaction and avoided payroll operations.
Tipo de puesto: Tiempo completo
Sueldo: $35,000.00 - $45,000.00 al mes
Beneficios:
- Opción a contrato fijo
Lugar de trabajo: Empleo presencial

📌 Payroll Specialist (Polanco)
🏢 Innova Hunting de México
📍 Polanco