Job Title: Phone Sales Agent
Location: Onsite in Tijuana, Baja California, Mexico
Company: CyberCity Call Center
Hours: Monday to Friday from 9 AM to 6 PM
Compensation: Basic package of 5k plus bonuses.
About Us:
We are a leading call center specializing in customer service, back office, Sales and Billing. We leverage our expertise, with your contributions, to directly impact our clients’ future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference in the lives of our customers.
About the Role:
As a Phone Sales Agent, you will be a key part of our sales team. You'll be responsible for connecting with potential customers by phone, building strong relationships, and selling our services. This role requires excellent communication skills and a passion for hitting and exceeding sales goals. You will use your positive attitude and great phone presence to turn leads into customers and contribute directly to the company's success.
**Requirements**:
- 6 months of experience in a similar capacity.
- Must be onsite in the Tijuana office.
- English Fluent, both written and verbal.
- Types 35 words per minute.
- High level of work ethic, professionalism, punctuality, and reliability.
- Proficient in using computers, CRM software, and other relevant tools.




- Ability to adapt to changing priorities and processes.
- Capable of working independently and as part of a team.
- Meticulous attention to detail, and accuracy while multitasking.
- Ability to handle confidential information with integrity.
- Stays current with industry trends and advancement.
- Effective time-management and organizational skills.
- Excellent analytical and problem-solving skills.
- Charismatic and influential leadership abilities.
Key Responsibilities:
- Make outbound and take inbound calls to sell our services.
- Effectively pitch our products to new customers.
- Overcome customer objections and provide solutions.
- Build trust and a good relationship with customers.
- Follow up with customers to ensure they are satisfied.
- Identify and understand customer needs by listening closely.
- Keep up-to-date on all product knowledge to clearly explain benefits.
- Meet and exceed daily and monthly sales targets.
- Use our CRM software to log all calls and customer information.
- Stay motivated and positive, even when facing rejection.
- Manage your time well to handle a high volume of calls.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Comprehensive training on document retrieval processes and relevant regulations.
- The chance to be part of a vital service supporting legal and medical professionals.
**Job Types**: Full-time, Permanent
Pay: $20,000.00 - $25,000.00 per month
Work Location: In person

📌 Sales Phone Agent (Centro-Norte)
🏢 Cyber City Call Center
📍 Centro-Norte