**Join Our Team as a Customer Service Representative (Night Shift) !**
We believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment.
**Your Impact**
In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.
**What You’ll Do**:
- You will have direct contact with American clients to support them and provide solutions.
- Assist clients in resolving their immediate issues.
- Answering incoming calls, paging on-call doctors and technicians.
- Accurately document messages and ensure they are delivered to the correct personnel on time.
- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.
- Use technological platforms to provide the best support.




**What We’re Looking For**:
- Passion for customer service.
- Preferably with experience in a call center.
- 90% proficiency in written and spoken English.
- Familiarity with Microsoft Office suite.
- Shift availability.
**What We Offer**:
- Shifts: 8:00 pm to 6:00 am -Monday-Friday (40 hours) and Friday-Monday 8:00 pm to 7:00 am (33 hours).
- $22,500 - $25,000 pesos per month (base salary).
- Working from home (must have great Internet).
- A progressive company culture where your ideas are valued
We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success. Let’s achieve great things together!
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📌 Customer Service Representative (Night Shift) (Ciudad Juárez)
🏢 Equivity
📍 Ciudad Juárez