Telemarketing Specialist (Mérida)

Telemarketing Specialist (Mérida)

07 ago
|
WorldStrides 2
|
Mérida

07 ago

WorldStrides 2

Mérida

Envision Telemarketing Specialist
**Job Description**:
**Responsibilities**:
- Make outbound calls to prospective educators or leads using provided scripts and contact lists.
- Clearly communicate the value of our programs and answer basic questions.
- Maintain accurate records of calls, outcomes, and follow-ups in CRM system.
- Meet daily and monthly call quotas and performance targets.
- Follow up with interested contacts to guide them through next steps.
- Handle inbound calls when needed and redirect inquiries appropriately.
Qualifications:
- Previous experience in telemarketing, customer service, or sales preferred
- Excellent verbal communication and listening skills
- Comfortable speaking on the phone for extended periods
- Basic computer proficiency and familiarity with Windows basics like Excel and Word, and preferably on CRM tools as well
- Strong organizational skills and attention to detail
- Six months or more experience in sales/lead creation/lead qualifying
- Good data entry/keyboard skills




- Familiar with office rules/office environment
- Advanced English level (B2+/Above
Work Perks
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance.
- +10% of gross salary as food stamps.
- 1 paid volunteer day & 25 PTO* days to start - accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Statutory Holidays by Mexican Federal Labor Law.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
- Versátil work schedule providing on-site and hybrid opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness opportunities.
- Employee Assistance Program (EAP)
- Paid statutory parental leave.

📌 Telemarketing Specialist (Mérida)
🏢 WorldStrides 2
📍 Mérida

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