Querétaro, Querétaro 76000 Posted February 18th, 2026
Looking for more job opportunities? Click here!
**Job Type**: Full Time
Job Category: IT
**Hiring: Network L1 Data**
**Location: Mexico (CDMX / Guadalajara / Monterrey / Querétaro)**
**Job Type: Contract / Full-Time**
**Key Responsibilities**
**Monitor network alerts and dashboards (L1 support)**
**Log incidents and raise tickets in ITSM tools (ServiceNow preferred)**
**Perform basic troubleshooting for LAN/WAN, VPN, and connectivity issues**
**Validate network-related data, reports, and device inventory**
**Support escalation to L2/L3 teams with proper documentation**
**Track SLA, outage reports, and daily operational updates**
**Maintain accurate records and follow SOPs**
** Required Skills**
**Basic understanding of Networking (TCP/IP, DNS, DHCP)**
**Knowledge of routers, switches, and firewalls (basic)**




**Experience with monitoring tools (SolarWinds / Nagios / Zabbix - any)**
**Ticketing tool experience (ServiceNow / Remedy - any)**
**Strong communication and documentation skills**
**Willingness to work in shifts if required**
- **Nice to Have**
**CCNA knowledge (preferred)**
**Basic knowledge of Linux commands**
**Experience in NOC environment**
**Interview Details (Mexico Time)**
**Interview Date: 12th Feb 2026 (Thursday)**
**Timing: 11:00 AM to 03:00 PM**
**Note: interview timings are post 11:00 AM and before 4:00 PM (Mexican Time).**
**#NetworkSupport #NetworkEngineer #L1Support #NOC #Networking #TCPIP #DNS #DHCP #LAN #WAN #VPN #ServiceNow #SolarWinds #ITSupport #MexicoJobs #CDMX #Guadalajara #Monterrey #Queretaro #Hiring**
**Required Skills**:
CLOUD DEVELOPER
SQL APPLICATION DEVELOPER

📌 NetworkData-4 (Santiago de Querétaro)
🏢 Realign
📍 Santiago de Querétaro