**How to contribute to our vision**:
**What You Need To Make a Difference**:
- **60% Order Processing and Fulfillment**
- Raise and manage purchase orders for operational requirements, ensuring accuracy and timeliness.
- Track and expedite orders throughout the entire lifecycle, from placement through to final delivery.
- Function as a Material Requirement Planning (MRP) controller by matching material input to demand.
- Ensure all order processing activities are handled compliantly, quickly, and efficiently with a focus on cost and time.
- **40% Stakeholder Management and Communication**
- Act as the first point of contact for operational order escalations and inquiries.
- Build and sustain outstanding relationships with key internal and external stakeholders, including customers and suppliers.
- Provide visible and up-to-date order status and delivery dates to all relevant parties.
- Manage all non-conformances in a timely manner,



ensuring remedial actions are communicated to prevent re-occurrence.
**Education**:
- Bachelor's degree in Business Administration, Supply Chain Management, or a related discipline is advantageous.
- Proven hands-on experience in a sales administration, order management, or supply chain management function.
**Skills**:
- **Technical Skills**
- SAP Applications (MRP functionality is an advantage)
- Order Management Systems
- General IT proficiency, including Microsoft Office Suite
- **Professional Skills**
- Supply Chain Management
- Sales Administration
- Stakeholder Relationship Management
- Problem-Solving and Troubleshooting
- **Behavioral Competencies**
- Customer-Centric Approach
- Composure Under Pressure
- Self-Motivation and Proactivity
- Ability to manage a diverse and demanding workload

📌 Customer Services Pr (Santiago de Querétaro)
🏢 Siemens Energy
📍 Santiago de Querétaro