**Who We Are**:
**ABOUT ENOVIS**
**What You'll Do**
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**ESSENTIAL FUNCTIONS**
- Handle inbound and outbound customer calls, providing timely and accurate information regarding orders, products, pricing, and service inquiries.
- Expand the relationships with the field by proposing alternative solutions when applicable.
- Collaborate with Supply Chain and Manufacturing to determine accurate ETAs for deficient products.
- Recognize and solve problems of high-level customer service issues.
- Ability to explain complex issues in an easy and understandable manner.
- Gather and document data requirements by customers and coordinate with data analyst for any data needs.
- Coordinate with different areas in the department to ensure that customers’ needs are fulfilled in a timely manner.
- Represent the company professionally, ethically, and morally always.
**Experience/Education**
- Minimum 2 years of experience in customer service role preferred.
- Highschool
- Excellent English verbal and written communication skills.
- Experience in MedDevice/Manufacturing industry preferred.
- Experience working with Oracle, Agile and Salesforce preferred.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all levels.
**Kindly upload your**English resume**.**
**EQUAL EMPLOYMENT OPPORTUNITY**
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
📌 Customer Care Associate (Tijuana)
🏢 Enovis
📍 Tijuana
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