CALL CENTER REPRESENTATIVE (English) – WORK FROM HOME, FULL-TIME
Company : Calls Experts
Location : Remote (work from home)
Market : US & Canada, Industry: Insurance
About Us:
Calls Experts is a general contact center solution provider with over 15 years of experience serving the North American market. We help both experienced professionals and those eager to learn build long-term careers.
Job Description:
We are looking for a Call Center Representative to handle inbound and outbound calls remotely. You will also perform administrative tasks, including answering calls and scheduling meetings. Strong internet connectivity and experience with communication tools are required.
Key Responsibilities:
Handle inbound and outbound calls to qualify leads and make live transfers
Qualify prospects and resolve client queries
Prepare customer spreadsheets and maintain online records




Maintain a high level of professionalism while communicating with clients
Requirements:
Laptop/Desktop with a minimum CPU score of 5000 (AMD Ryzen / Intel i5 8th Gen or higher) and at least 8 GB RAM; must run Windows 11 or a recent macOS version
Fiber optic internet connection
Ability to work 8-9 hour shifts, 5 days a week, within EST hours (shifts between 9 AM – 9 PM EST)
Excellent command of English
Comfortable handling objections and engaging in professional conversation
Able to thrive in a fast-paced virtual environment
Strong work ethic, willingness to learn, and growth mindset
Compensation & Benefits:
Base monthly salary: USD $700
Performance-based bonuses: up to USD $500 per month

📌 Call Center Representative (Monterrey)
🏢 Callsexperts
📍 Monterrey