Resolv Global is seeking a customer-focused Service Desk Analyst to join a fast-paced support environment serving end users across multiple service areas. You will provide first-level contact, convey resolutions, and escalate complex issues to the next level of support while documenting all interactions.
The role requires troubleshooting skills, the ability to work across Windows and iOS environments, and a disciplined, schedule-adaptable approach in a remote setting.
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📌 Remote IT Service Desk Analyst - Customer-Focused Support (México)
🏢 Resolv.Global
📍 México
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