Sovos is hiring a Support Systems Architect/Developer to own the build and continuous improvement of our Salesforce environment for the general customer-support operation. You will ensure the platform scales as a force multiplier for agents, supporting Service Cloud, Experience Cloud, Einstein Bots, Messaging, and Omni-Channel configurations.
You will partner with CX Product Owner and leadership to translate operational needs into robust Salesforce designs, leading end-to-end implementation from
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📌 Salesforce Support Systems Architect for Service Cloud (Ciudad de México)
🏢 Sovos
📍 Ciudad de México
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