Descripción y detalle de las actividades
**_ Your Impact_**
In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.
**_What You'll Do:_**
- You will have direct contact with American clients to support them and provide solutions.
- Assist clients in resolving their immediate issues.
- Answering incoming calls, paging on-call doctors and technicians.
- Accurately document messages and ensure they are delivered to the correct personnel on time.
- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.
- Use technological platforms to provide the best support.
Experiência y requisitos
**_ What We're Looking For:_**
- Passion for customer service.
- Preferably with experience in a call center.
- 90% proficiency in written and spoken English.
- Familiarity with Microsoft Office suite.
- Shift availability.
**_What We Offer and important information:_**
- Shifts:



8:00 pm to 6:00 am -Monday-Friday (40 hours) and Friday-Monday 8:00 pm to 7:00 am (33 hours).
- $13,500 - $17,000 pesos per month
- Weekly Bonuses and incentives based on performance (average based on history of $1,800 pesos per week).
- A progressive company culture where your ideas are valued
We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success.
Let's achieve great things together!
Beneficios
- Ventajas de acuerdo a la LFT
**Número de vacantes** 1
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Nocturno
**Jornada** Tiempo Completo
**Estudios** Secundaria
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No

📌 Customer Service (Night Shift) - Foránea (Ciudad Juárez)
🏢 Equivity
📍 Ciudad Juárez