07 ago
|
Healthcare Businesswomen’S Association
|
Xico
07 ago
Healthcare Businesswomen’S Association
Xico
Novartis is seeking an Operational Controls Analyst in Mexico City to monitor patient-support programs, verify privacy controls, and ensure compliant sharing of information across channels.
You will score quality against rubrics, report adverse events, coach agents, and present QA findings to leaders while maintaining HIPAA and data handling standards. Hybrid role with on-site/remote hours.
Requires 1-3 years in contact center quality monitoring and experience in regulated healthcare environments.
#J-18808-Ljbffr
📌 Hybrid Operational Controls & QA Analyst (Pharma Support) (Xico)
🏢 Healthcare Businesswomen’S Association
📍 Xico