At Intugo, we partner with a foreign company specializing in digital media and online consumer services. We are currently seeking a Collections Specialist (Temporary) to support the Accounts Receivable team by managing customer accounts, resolving outstanding balances, and ensuring accurate payment processing.

Key Responsibilities

- Contact customers regarding outstanding balances through calls and email.
- Negotiate payment arrangements and help resolve account discrepancies.
- Process collections, update account records, and maintain accurate documentation.
- Reconcile payments and research billing or payment issues.
- Collaborate with internal teams to resolve customer account concerns.

RequirementsMust-Have

- 1+ year of experience in Collections, Accounts Receivable, Customer Service, or Data Entry.
- Advanced English (written and spoken).




- Strong communication, organization, and problem-solving skills.
- Experience using Microsoft Excel and Word.
- Ability to work independently and manage multiple priorities.

Preferred

- Accounting or bookkeeping knowledge.
- Experience with Great Plains or similar ERP systems.
- Experience working with U.S. clients.

Compensation & Benefits

Gross Monthly Salary: $18,500 MXN

Benefits

- Monthly grocery vouchers.
- Savings Fund.
- Private individual medical insurance.
- Christmas bonus.
- Full legal benefits.

Position Details

Employment Type: Full-time (Temporary)

Work Arrangement: On-site

Location: Hermosillo, Sonora

#J-18808-Ljbffr

📌 Collections Specialist (Hermosillo)
🏢 Intugo
📍 Hermosillo