We're hiring a **Key Account Manager** in Mexico City to lead premier accounts, drive growth, and build long-term partnerships in the toy market.
You'll own strategy and execution end-to-end, from negotiations and business planning to maximising visibility and sales performance.
If you're commercially savvy, relationship-driven, and thrive in a fast-paced environment, this role is your chance to make a big impact.
**ZURU** is on a mission to disrupt industries, challenge the status quo, and catalyse change through radical innovation and advances in automation.
This is in play in different pillars of the company**:ZURU Toys** are re-imagining what it means to play; **ZURU Tech** is shaping a better future by leading the next building revolution; and **ZURU Edge** is pioneering new-generation FMCG brands to better serve modern consumers.
Founded in **** by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5,000 direct and indirect members across more than 30 international locations.
One of the largest toy companies in the world, our globally recognised and award-winning brands include **Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers**.
Our general FMCG brands include **MONDAY Haircare, Rascals, NOOD, BONKERS, and Gumi Yum Surprise.
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**How You Will Make An Impact**:
- Lead the commercial strategy for assigned premier accounts, aligning with Mexico's business objectives.
- Develop customer strategic plans to drive growth and position ZURU as a key player in the Mexican toy market.
- Maximize product availability, visibility, and brand awareness across offline and online channels through best-in-class execution.
- Negotiate and execute Joint Business Plans with key accounts, ensuring alignment between customer and ZURU goals.
- Collaborate with marketing, trade marketing, and supply chain teams to ensure flawless execution.




- ** Share best practices and learnings locally and globally, contributing to ZURU's culture of continuous improvement and knowledge exchange.
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- Support continuous improvement and special projects that expand your skills and contribution to the sales team.
**Core Roles & Responsibilities**:
- Full ownership and management of assigned premier accounts in Mexico.
- Drive sales growth, optimize trade investment, and maximize product mix to achieve financial goals.
- Analyze market data and account performance to anticipate risks, identify opportunities, and propose actions.
- Ensure operational excellence by managing orders, forecasting, and availability in coordination with internal teams.
- Influence and collaborate cross-functionally to secure the tools, resources, and support needed to win in the market.
- Actively contribute to building a strong commercial culture focused on execution, innovation, and results.
- Manage administrative tasks related to assigned accounts, ensuring accuracy and timeliness.
- Participate in strategic and operational projects with cross-functional teams to support the broader business agenda.
**Skills & Experiences Required**:
- ** Experience**: Minimum 5 years in sales or similar roles.
Toy industry experience is a plus but not mandatory.
- ** Education**: Bachelor's degree required.
- ** Languages**: English fluency is essential (written and spoken).
- ** Commercial Skills**: Strong business acumen, strategic thinking, analytical skills, and problem-solving.
- ** Leadership Skills**: Ability to influence and motivate cross-functional teams, while holding stakeholders accountable.
- Excellent communication and influencing skills with internal and external stakeholders.
- Comfortable working in a fast-paced, changing environment.
- Self-driven, collaborative team player with a proactive mindset.
- Ability to manage multiple projects and accounts simultaneously
- Building long-term client relationships.

📌 Key Account Manager (Xico)
🏢 ZURU
📍 Xico