Are you passionate about delivering top-notch customer service and making a tangible impact in people's lives?
If so, we want YOU to join our dynamic support team!
**Position**: Customer Care Representative
**Location**: ON SITE ONLY: Av.
P.o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.
**Compensation**: Earn up to $7,000 MXN Weekly ($2,496 MXN base salary + up to $250 USD in commissions and up to $2,600 MXN performance bonus)
**Schedule**: Adaptable shifts with Sundays off.
**Hours**: Monday to Friday from 10:00 am to 6:00 pm, and Saturday from 6:00 am to 2:00 pm, **SUNDAYS OFF**
**Focus**: Convert cancellations into saves and leverage opportunities to sell products.
**What You'll Do**:
- Provide exceptional customer service and ensure product retention.
- Use your negotiation skills to convert return/cancellation requests into saves.
- Address customer concerns and find solutions to keep them satisfied.
**Job Qualifications**:




- Advanced English proficiency.
- 1+ years of experience in a similar position preferred.
- Strong computer skills and typing speed (30+ words per minute).
- Excellent verbal and written communication skills.
**Why Choose Us**:
- Comprehensive Training: Three weeks of paid training.
- Competitive Compensation: Earn up to $7,000 Monthly (Base salary + commissions + bonus).
- Great Work-Life Balance: Full-time hours with a consistent schedule.
- Opportunity to Make a Difference: Assist elderly customers with wellness essentials.
- Supportive Environment: Be part of a passionate team dedicated to customer satisfaction.
APPLY NOW and start your journey!
**Job Types**: Full-time, Permanent
Pay: $7,****** per week
Work Location: In person
Application Deadline: 14/07/2025
Expected Start Date: 14/07/2025

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